Privacy Policy

This privacy policy sets out how Bradley Gardens uses and protects any information that you give Bradley Gardens when you use this website.

Bradley Gardens is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bradley Gardens may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

The term ‘Bradley Gardens’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Bradley Gardens, Sled Lane, Wylam, Tyne and Wear NE41 8JH. Our company registration number is 06974907 and place of registration is England and Wales. You can contact us at any time by emailing info@bradley-gardens.co.uk 

What data do we collect about you?

Information you give us. You may give us information about you by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our mailing list, and when you report a problem with our Site or Services. The information you give us may include:

• Your name
• Your email address
• Your company name
• Your address
• Your telephone number
• Your which sectors you are interested in

Having contacted you, we keep a record of the date and content of those communications.

Information we collect about you. With regard to each of your visits to our Site or use of our Services we may automatically collect the following information:

• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; 
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. 

Why do we process your data?

We process the data you have given us because you have signed up to our mailing list. Our lawful basis for processing your data is Consent. You have the the right to withdraw this consent at any time.

What data is automatically logged

We may use your “IP” address (internet protocol) to monitor demographic information and for purposes such as checking visitor frequency. With your permission, we will install “cookies” on your computer, allowing us to tailor your experience of our website. You will be offered information on our cookie policy before they are used.

Who else can access your data?

Our website hosts, El Roboto Limited (4th Floor Sunco House, 5 Carliol Square, Newcastle Upon Tyne, Tyne & Wear, NE1 6UF) have access to your data.

Where we store your personal data

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners. Such staff or subcontractors maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing outside of the EEA. 

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. In particular, this means that your personal data will only be transferred to a country that provides an adequate level of protection (for example, where the European Commission has determined that a country provides an adequate level of protection) or where the recipient is bound by standard contractual clauses according to conditions provided by the European Commission (“EU Model Clauses”).

Our Site and Services are accessible via the internet and may potentially be accessed by anyone around the world. Other users may access the Site and publicly available parts of the Services from outside the EEA. This means that where you chose to post your data on our Site or within the Services, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.

How long do we store your data?

We retain personal data for as long as necessary for the relevant activity for which it was provided or collected. This will be for as long as your remain subscribed to our mailing list. However, we may keep some data after you have unsubscribed for the purposes set out below.

After you have unsubscribed, we usually keep some personal data to prevent another user signing up with your email address. If you wish us to delete your personal information please email us at info@bradley-gardens.co.uk. 

We may retain personal data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Terms and Conditions, or any other agreement with you, or fulfil your request to “unsubscribe” from further messages from us. 

We will retain de-personalised information after your account has been closed.

Please note: After you have closed your account or deleted information from your account, any information you have shared with others will remain visible. We do not control data that other users may have copied from the Site or Services. Your profile may continue to be displayed in the services of others (e.g. search engine results) until they refresh their cache.

Your rights

• You have the right to be informed that we hold your data.
• You have the right to access the data we hold on you.
• You have the right to rectification if any of the data we hold on you is incorrect or incomplete.
• You have the right to erasure if you want us to delete any data we hold on you.
• You have the right to restrict processing of your data when you contest the accuracy of your personal data and we are verifying the accuracy of the data; the data has been unlawfully processed and the you oppose erasure and requests restriction instead; we no longer need the personal data but the you need us to keep it in order to establish, exercise or defend a legal claim; you have objected to us processing your data under Article 21(1), and we are considering whether our legitimate grounds override those of the individual.
• You have the right to data portability to obtain and reuse your personal data for your own purposes across different services.
• You have the right to object to the processing of your personal data.
• You have rights in relation to automated decision making and profiling, however we do not currently use any automated decision making or profiling.

To exercise your rights, please visit our Communications Preferences Page or email us at info@bradley-gardens.co.uk. We will respond to such queries within 30 days and deal with requests we receive from you, in accordance with the provisions of Data Protection Law.

Complaints

If you have any complaints about our use of your personal data please contact us as set out at the start of this Privacy Policy or contact our supervisory authority in the UK:
The Information Commissioner’s Office at, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England (“ICO”).

Security

All information you provide to us is stored on secure servers. 

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will endeavour to protect your personal data, we cannot guarantee the security of your data transmitted to our Site or Services. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

External Links

Our Site or our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.